Ups Customer Center Locations (2024)

FAQs

Is a UPS Customer Center the same as a UPS store? ›

When you drop off your shipments at UPS Customer Centers, there is no charge. Please be aware some The UPS Store® locations charge additional fees for serving as a dropoff location, and some will not have the ability to print your label or may charge you to print your label.

Drop Your UPS Packages Off

UPS Access Point: Drop-off or pickup at local businesses. UPS Drop Boxes: For 24/7 drop-off. UPS Customer Centers: On-site UPS operating facility.

Call our local UPS Customer Center at (888) 742-5877 to speak with one of our attentive, motivated and knowledgeable team members, who can answer any of your questions about domestic or international packages shipped via UPS.

200 of The UPS Store locations in New Jersey. Your friendly The UPS Store location is here to help in New Jersey, providing convenient services near you!

The UPS Store® concept was introduced in 1980 as Mail Boxes Etc. ® - a convenient alternative to the post office. Throughout its evolution, it has continued to define and lead the business services category it created. In 2001, UPS® acquired Mail Boxes Etc., Inc.

With UPS Mail Innovations Returns, your customers can conveniently return their packages using their mailbox, postal carrier, local post office or any postal drop box nationwide. In addition, customers can call the USPS for a free pickup right from their doorstep.

Choose your delivery location as a UPS Access Point™ at the time of ordering your goods. UPS handles delivery from supplier to elected UPS Access Point. Provide proof of identity to collect your parcel. Notification sent and your parcel awaits to be collected at a time convenient to you.

UPS On-Call Pickup®.

You can call to schedule a driver pickup on the same day or a future day, with no limit on the number of packages. The fee is $6.80 per same-day request, or $5.80 for a future-day pickup.

Start a claim within 60 days of the scheduled delivery for packages that have been lost or damaged, or if a collect on delivery (C.O.D.) payment wasn't received.

Why won't UPS let me file a claim? ›

Why can't I submit my claim on UPS.com? The shipper of your package has a restriction on the account, which doesn't allow recipients or third parties to begin the claim process (Amazon, Dell, Apple).

If you do not have a tracking number for your package, you can track your package on the UPS package tracker using a reference number, package ID, or US Postal Service IMPB.

Louisville Muhammad Ali International Airport in Louisville, Kentucky, the primary hub of UPS Airlines and home to Worldport, the central facility for sorting domestic packages. With approximately 251 inbound and outbound flights daily, the service area for Worldport is over 200 countries worldwide.

How many The UPS locations are there in the United States? There are 5,535 The UPS locations in the United States as of June 17, 2024. The state and territory with the most number of The UPS locations in the US is California, with 878 locations, which is about 16% of all The UPS locations in the US.

“Left at met customer” is a status update provided by UPS to indicate that the package has been delivered to the recipient in person. The term “met customer” refers to the fact that the UPS driver physically handed over the package to the customer, rather than leaving it at the doorstep or with a neighbor.

We deliver packages each business day for 1.6 million shipping customers to 10.2 million delivery customers in over 200 countries and territories. In 2023, we delivered an average of 22.3 million packages per day, totaling 5.7 billion packages during the year. Total revenue in 2023 was $91.0 billion.

Yes, you can pick up your UPS package at a UPS pickup location. Can I pick up a package from UPS before delivery? No, most times you cannot pick up a package before UPS delivery. If you need a package before UPS delivery, be sure to contact UPS.

A UPS is, essentially, a battery backup that supplies power to your system in order to provide enough time to properly power down your equipment when there is a failure in utility power. You may have a facility that already has a UPS (Uninterruptible Power Supply) or even a generator.